PRIVACY STATEMENT
StayShetland (Niall and Arlene Bristow) gather the minimum amount of personal data from our guests to make and manage their booking.
A name, contact telephone number and/or an email address are usually enough to suffice. Guest names are required for Fire Safety purposes.
Guest’s personal information is not shared with any third party and all our bookings are strictly private and confidential.
We do not hold any bank details of guests and will only request details if a payment refund is required. This information will not be stored.
An Excel spreadsheet is copied for our accountant. This contains no person identifiable data.
Airbnb - Guests booking via Airbnb should make themselves familiar with this companies Data Protection Policy. airbnb.co.uk/terms/privacy_policy
The Airbnb app used by StayShetland to manage bookings is accessed by the fingerprint password of Arlene Bristow only.
StayShetland’s Airbnb bookings are archived after you vacate the property and are deleted after one year.
Booking with us directly - Guests booking with us directly have their contact details stored in an Office Diary, securely held and accessed by Niall and Arlene Bristow only.
Website - Our website is password protected and accessed by Arlene Bristow. Guest contact via the site generates an email to our business email address. This email address is secure/password protected and accessed by Niall and Arlene Bristow only.
Emails - Emails are archived after guests vacate and are deleted after one year.
Guest Book - Any comments, names etc left by guests inn our Guest Book are open to viewing by subsequent guests.
Social Media - Our Social Media Pages are public. We do not share posts which have guest identifiable information.
General - StayShetland’s website, email, Airbnb app and accounts spreadsheet are all password protected.
StayShetland (Niall and Arlene Bristow) gather the minimum amount of personal data from our guests to make and manage their booking.
A name, contact telephone number and/or an email address are usually enough to suffice. Guest names are required for Fire Safety purposes.
Guest’s personal information is not shared with any third party and all our bookings are strictly private and confidential.
We do not hold any bank details of guests and will only request details if a payment refund is required. This information will not be stored.
An Excel spreadsheet is copied for our accountant. This contains no person identifiable data.
Airbnb - Guests booking via Airbnb should make themselves familiar with this companies Data Protection Policy. airbnb.co.uk/terms/privacy_policy
The Airbnb app used by StayShetland to manage bookings is accessed by the fingerprint password of Arlene Bristow only.
StayShetland’s Airbnb bookings are archived after you vacate the property and are deleted after one year.
Booking with us directly - Guests booking with us directly have their contact details stored in an Office Diary, securely held and accessed by Niall and Arlene Bristow only.
Website - Our website is password protected and accessed by Arlene Bristow. Guest contact via the site generates an email to our business email address. This email address is secure/password protected and accessed by Niall and Arlene Bristow only.
Emails - Emails are archived after guests vacate and are deleted after one year.
Guest Book - Any comments, names etc left by guests inn our Guest Book are open to viewing by subsequent guests.
Social Media - Our Social Media Pages are public. We do not share posts which have guest identifiable information.
General - StayShetland’s website, email, Airbnb app and accounts spreadsheet are all password protected.